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Last update: 13.12.2025
1. General information
This document sets out the terms and conditions of use of the website www.EnergyHealing24.com, as well as the terms and conditions of purchase of services offered by the company EPIGRADE DIGITAL MEDIA SRL with registered office in Pitesti, Nicolae Bălcescu road, no. 66-78, building Br7, 4th floor, ap. 19, registered with the Trade Register under no. J2021001218034, fiscal code 44283677, hereinafter referred to as “Provider”.
By accessing and using this website, you agree to the terms and conditions below, terms and conditions governing future collaboration between us, the parties. Your purchase of any service mentioned on our website constitutes your acceptance of these terms and conditions. We recommend that you read them carefully.
2. Services offered
The website www.EnergyHealing24.com provides users with complementary medicine services in accordance with Law 118/2007 on the organization and practice of complementary medicine activities.
Important:The services offered are not a substitute for/do not replace medical consultation or treatment by licensed medical specialists. Complementary medicine is intended to support and improve general health, but does not guarantee a cure for any disease or condition.
3. Rights and obligations of the parties
3.1. Provider obligations:
The Provider undertakes to provide the ordered services as described on the Website.
In the performance of the services ordered, as well as in its relationship with the beneficiary of the services ordered, the Provider is obliged to respect the confidentiality of the users’ personal data, in accordance with the General Data Protection Regulation (GDPR).
The Provider shall ensure access to clear and detailed information about the services provided.
3.2. User obligations:
The user undertakes to provide accurate and complete information when creating an account and placing orders.
The User undertakes to comply with the terms and conditions governed by this document.
The user expressly declares that he/she understands that complementary medicine services are not conventional medical treatments, in which sense he/she undertakes not to interrupt treatments prescribed by doctors without prior consultation.
4. Orders and payments
All purchases of our services are processed through DigiStore24.com, an independent platform that handles order processing, payments, and customer support regarding transactions. By purchasing through DigiStore24.com, you agree to their Terms and Conditions.
5. Cancellation and refund policy
As payments and order processing are managed by DigiStore24.com, refund and cancellation requests must be directed to them. Please refer to their refund policies for more details.
6. Limitation of liability
The Provider shall not be liable for any results that do not meet the User’s expectations as a result of using the Services.
The User’s decisions to discontinue conventional treatments on the basis of information received through our services are not able to attach any moral or material liability to the Provider.
The Provider cannot be held liable for any technical problems or malfunctions of the website.
7. Intellectual property rights
All materials found on the www.EnergyHealing24.com website, i.e. texts, images, logos, design, etc. are protected by copyright and may not be copied, reproduced or distributed without the Provider’s written consent.
8. Privacy and data protection
The Provider complies with the legislation on the protection of personal data and applies the necessary measures to protect user information.
For more details, please see – Privacy policy
9. Final provisions
We reserve the right to change these terms and conditions from time to time. Any changes will be posted on the website and users will be notified accordingly.
Any dispute arising between users and the Provider will be settled amicably, and in case of failure, the dispute will be settled by the competent Romanian courts.
10. Contact
For questions or concerns, you can contact us through any of the methods listed on our contact page.